This Privacy Policy describes how AM ASSET MANAGEMENT S.A.S., operating under the trademark SKYON AERO ENGINEERING (“SkyOn”, “we”, “us”, or “our”), collects, uses, stores, and protects personal information when you use our website, contact forms, technology products, and related support channels.
Legal information: SKYON AERO ENGINEERING is the commercial acronym of AM ASSET MANAGEMENT S.A.S., with offices at Calle 100 No. 17A-36, Office 202, Bogotá, Colombia.
1. Data Controller
The data controller responsible for personal data processing is:
- Company: AM ASSET MANAGEMENT S.A.S. (SKYON AERO ENGINEERING)
- Address: Calle 100 No. 17A-36, Office 202, Bogotá, Colombia
- Email: info@skyon.com.co
- Phone: +57 317 433 0576 / +57 317 646 3986
2. Information We Collect
Depending on how you interact with us, we may collect:
- Identity and contact data: name, email address, phone number, and company name when you submit a contact or support request.
- Message content: information you include in forms, emails, or support tickets.
- Technical data: IP address, browser type, device information, and approximate access time related to website security and form processing.
- Product support data: details about technology products or applications you use (for example, app version, device type, or issue description) when you request technical support.
- Usage data: limited analytics or map-related technical data if third-party services (such as maps) are loaded on certain pages.
We do not intentionally collect sensitive personal data through our public website forms. Please do not include passwords, financial account numbers, or special-category data in free-text fields.
3. How We Use Your Information
We process personal data to:
- Respond to inquiries submitted through our website or email.
- Provide technical support for SkyOn technology products and applications.
- Manage commercial or professional communications related to our aviation consulting and engineering services.
- Improve website functionality, security, and user experience.
- Comply with applicable legal and regulatory obligations.
4. Legal Basis
Where Colombian Law 1581 of 2012 and related regulations apply, we process personal data based on your authorization/consent when you submit forms, performance of a contract or pre-contractual measures when you request services or support, legitimate interest in securing and operating our website, and compliance with legal obligations.
5. Sharing of Information
We do not sell personal data. We may share information only with:
- Service providers that help us operate hosting, email delivery, maps, or analytics, under appropriate confidentiality and security measures.
- Professional advisors or authorities when required by law or to protect our rights, users, or the public.
These parties are instructed to process data only for the purposes we define and in accordance with applicable privacy laws.
6. International Transfers
Our services may involve storage or processing outside Colombia when we use cloud hosting, email, or other technology providers. In such cases, we take reasonable steps to ensure an adequate level of protection consistent with applicable law.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, respond to support requests, maintain business records, and meet legal requirements. Contact and support messages are typically retained for a limited period unless a longer retention period is required for ongoing matters or legal compliance.
8. Security
We implement reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we encourage you to contact us immediately if you suspect any unauthorized use of your information related to SkyOn services.
9. Your Rights
Subject to applicable law, you may request to:
- Know, access, update, and rectify your personal data.
- Request deletion of data when appropriate.
- Withdraw consent where processing is based on consent.
- Request information about how your data has been used.
To exercise these rights, email info@skyon.com.co with the subject “Privacy Request”. You may also file a complaint with the competent authority in Colombia (Superintendencia de Industria y Comercio – SIC) when applicable.
10. Cookies and Similar Technologies
Our website may use necessary cookies or similar technologies for basic functionality, security, and user experience. Some pages may load third-party scripts (for example, maps or fonts). You can control cookies through your browser settings. Disabling certain cookies may affect website features.
11. Children’s Privacy
Our website and technology products are directed to business and professional users. We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
12. Third-Party Links
Our website may contain links to LinkedIn, Instagram, Facebook, or other external sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates the latest revision. Continued use of our website or technology products after changes are posted constitutes acknowledgment of the updated Policy, where permitted by law.
14. Contact
For privacy questions, data subject requests, or concerns about this Policy:
- Email: info@skyon.com.co
- Address: Calle 100 No. 17A-36, Office 202, Bogotá, Colombia
- Support: Technology Product Support
- Contact: Contact Us
